Masterclass: How to create a Working Alliance

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The Working Alliance (WA) is one of the main ingredients of successful correctional interventions. But, what is a working alliance and how can it be enhanced? How does this work in real-life settings? How to deal with difficult moments?

Tutoring by Professor Dr Ioan Durnescu


Different studies have demonstrated what comprise the main ingredients of effective correctional interventions. One of these ingredients is a good quality working alliance (WA). But what is a working alliance, and how can it be enhanced? How does this work in real-life settings? How to deal with difficult moments? These are only a few questions that this course will attempt to answer. In doing so, I will provide you with background presentations, short videos on what to do and what not to do in different interaction moments. I will also suggest some reading and even some quizzes.

At the end of this module, I will put forward some practical recommendations on how to measure the quality of WA during the correctional intervention and at the end of it. WA was compared in the literature by taking the pulse in emergency medicine. If the pulse is good, there is still hope. I think it is crucial for any correctional professional to know how to measure this pulse continuously.

During this class, you are encouraged to participate in conversations with fellow participants and contact me if you have any questions.

Who should attend?
• Probation staff
• Prison staff
• Rehabilitation workers
• Specialists working with addictions
• Volunteers working with involuntary clients
• Trainers and educators

Guest lecturer

Ioan Durnescu
Professor @University of Bucharest
Prof. Dr Ioan Durnescu is a professor at the University of Bucharest, Faculty of Sociology and Social Work. He teaches and conducts research in the field of Corrections. His special interest is comparative probation. He is one of the editors of the Probation in Europe (WOLF) and the Understanding penal practice (Routledge) and also co-editor of the European Journal of Probation, a journal published by the University of Bucharest in partnership with SAGE Publishing. Prof. Durnescu is also an honorary member of the Confederation of European Probation (CEP) and also the Vice-President of the Collegium of Social Workers of Romania. He is the author of the book “Core Correctional Skills”, a result of many years teaching and training prison and probation staff worldwide.


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